Connect via USB

iVCam can transfer video from mobile phone to PC via USB connection, which is more stable and fast.

iOS

First, please make sure that the latest or earlier version of iTunes is installed on your PC, and you can see your phone in iTunes after connecting it to PC via USB (check here if you can’t see it).

After connecting the phone to PC via USB cable, iVCam will automatically connect and transfer video via USB.

Reminder:
If the USB does not work properly, please make sure that the Apple Mobile Device Service service is enabled.
If the connection keeps dropping, please make sure that you have the latest iTunes installed, and try using a different USB cable or USB port. Also make sure that other software which may be connected to your phone via USB cable is not running, such as 3uTools, etc. (uninstall it and restart your PC if necessary). If all fails, try using smaller video size, frame rate and lower video quality. Whether using USB or Wi-Fi, this kind of disconnection is usually a hardware problem.

If it still doesn’t work and there is no local network, you can turn on the hotspot on your phone, connect your PC to the phone’s hotspot, and then connect via Wi-Fi.

Android

USB Driver

If your phone can’t be recognized after connecting to your PC, please install the phone’s USB driver. You can directly install the official mobile assistant software, or download it here or search according to your mobile phone brand, for example, searching “Android USB Driver for Samsung“.

After installing the driver, connect your phone to your PC and it will be recognized as a USB storage or Media device based on your selection – Transfer files (MTP) or Transfer photos (PTP).

USB Debugging

On your phone side, enable the USB Debugging option under Settings > Developer options:

For Android 4.2 and later, the Developer options is hidden by default. Show it using the following steps:

  1. On the device, go to Settings > About <device>.
  2. Tap the Build number 7 times to make Settings > Developer options available.
  3. Then enable the USB Debugging option.

Google “Enable USB Debugging on Android” for more details if you don’t know how to do that.

Tip: You might also want to enable the Stay awake option, to prevent your Android device from sleeping while plugged into the USB port.

USB mode

When the phone is connected to the PC via USB cable, select using USB for “Transfer files (MTP)” or “Transfer photos (PTP)“, instead of “Charging“.

Run iVCam PC client and wait for a while, the phone will prompt you to allow USB debugging if it’s connected for the first time:

Check “Always allow from this computer” and press “OK” to continue.

If the prompt doesn’t show up and the connecting fails, you can try:

  • Revoke USB debugging authorizations in the Developer options;
  • Reconnect the USB cable;
  • Reboot your phone if it still doesn’t work;
  • Turning off and on the USB debugging option;
  • Turning off and on the developer mode.

Note: This step is necessary for iVCam to work properly. Google for help if the above methods do not work.

iVCam

If the phone is properly configured and connected to the PC with a USB cable in USB debugging mode, iVCam will automatically connect and transfer video via USB.